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Cookie Policy

Balch Mortgages Cookie Policy

*Your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for mortgage advice. The actual amount you pay will depend on your circumstances. The fee is up to 1% but a typical fee is £495.

Last updated: 25/03/2024


This policy explains what cookies we use and why we use them. We recommend that you read the policy fully. For more details about your personal data please refer to our privacy policy.


What Are Cookies?

Cookies are a small text file that is placed on your computer, tablet, or mobile phone so your device can be recognised when visiting our website. They are not harmful to your devices and do not contain virus or malicious code. They help to provide many useful features such as remembering your favourites, personalising your content and advertisements, and to improve your shopper experience as you navigate through our website. Some cookies only last until you close your browser or the duration of your visit. Some cookies last longer though, for example, enabling a website to recognise you, your shopping preferences or past actions when you revisit. 

 

How Do We Use Cookies?

Below is a summary overview of the categories of cookies and how we use them.


a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 


c. 'third-party cookies' which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.


How Can You Manage Cookies?

Our website is designed to use cookies, and we use these to enhance your experience and also to personalise the products advertised to you both on our website and elsewhere. 


You can also manage all cookies placed on your computer by setting your web browser to accept, block, or delete existing cookies on your device. Please consult your browser's guide for more information on how to do this. If you choose to block or not allow some or all cookies, you may not be able to access all of the features we provide and your experience on our website may be limited.


The cookies used by our site and their purpose are identified and described below:

Cookie Name Type Description Duration
_sp_id.567c Other No description 2 years
_sp_ses.567c Other No description 30 minutes
dm_timezone_offset Performance This is a analytic cookie used to improve the site and service. This cookie is used to determine when the visitor has last entered the different subpages 15 days 5 hours
dm_last_page_view Performance This is a analytic cookie used to improve the site and service. This cookie is used to identify the frequency of the user visit and to determine how long a visitor stayed on the website. 1 year
dm_this_page_view Performance This is a analytic cookie used to improve the site and service. This cookie is used to determine when the visitor has last entered the different subpages. 1 year
dm_last_visit Performance This is a analytic cookie used to improve the site and service. This cookie is used to identify the frequency of the user visit and to determine how long a visitor stayed on the website. 1 year
dm_total_visits Performance This is a analytic cookie used to improve the site and service. This cookie is used to determine the frequency of the visit and to find out how long the visit is. 1 year
_p_hfp_client_id Performance Elfsight sets this cookie to implement social platforms on the website and enables the social platforms to track the users by assigning them a specific ID. past
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